Legacy software companies be like: “We added an AI chatbot. Innovation = done!” But does slapping on a chatbot really transform your customer experience? 🤔 Real digital transformation takes rethinking user journeys, integrating systems, and creating value—not just surface-level features.
Legacy software companies be like: “We added an AI chatbot. Innovation = done!”
But does slapping on a chatbot really transform your customer experience? 🤔
Real digital transformation takes rethinking user journeys, integrating systems, and creating value—not just surface-level features.
Optimized by Seraphinite Accelerator
